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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Crook

Lee Crook

August 20, 2024

1  out of  5
rating by Lee Crook
"I have cancelled my policy that I’ve had over 20 so years! It was going up and up in price every year so finally I said enough! So I called to cancel and they don’t even look to see if there is something they can do better to try to keep me or even say thank you for all your years you have been with us !! Nothing! They could care less ! I should have cancelled a long time ago!! I’m with a way better company now !!"
We responded:
"Lee, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers current, former, and future are my State Farm family. We are normally known for providing our customers with excellent service and rates, and I regret to hear that we couldn’t exceed your expectations here. Our agency works hard to make our customers happy but unfortunately in our industry, there are certain things out of our control. Rates are dependent on various factors and are subject to change. Please feel free to give me a call at the office if I can be of any further assistance. – John"
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Denise

July 16, 2024

5  out of  5
rating by Denise
"Cindy Morris is by far the best agent I have ever endured with her thoroughness & personality, give her a call & thank me later!"
We responded:
"Denise, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - John"
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wendy & Nate weisbard

July 10, 2024

5  out of  5
rating by wendy & Nate weisbard
"Cindy Morris was a pleasure to work with. Made the whole process so easy and saved us a lot of money!"
We responded:
"Wendy & Nate, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - John"
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Eric Abrams

July 5, 2024

5  out of  5
rating by Eric Abrams
"John Peters Agency has been fantastic to work with over the past couple of years! In particular, Debi D. and David are great resources in assisting me with my South Florida insurance needs!"
We responded:
"Eric, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - John "
Profile photo of Raissa El-Houayek

Raissa El-Houayek

July 3, 2024

5  out of  5
rating by Raissa El-Houayek
"Cindy Morris is amazing. She was very thorough in her explanation. I had gotten several quotes for home insurances and knew this was the way to go. She is very sweet, prompt, and knowledgeable. Highly recommend!"
We responded:
"Raissa, we are happy that Cindy was able to assist you with your home insurance needs! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - John"
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Bambi Hawk

June 21, 2024

5  out of  5
rating by Bambi Hawk
"We had a confusing and convoluted insurance needs. With 5 vehicles and 4 drivers of various ages we had been quoted rates from other agencies that would have been difficult to manage with monopoly money-Ha! We had the good fortune to call State Farm and the super good fortune to connect with Cindy Morris. She was outstanding!! Very patient, understanding, very knowledgable in getting us great coverage at a fair price. We worked with her for over 2 hours and it was a great experience. She followed up with us a number of times over time to make sure we were satisfied. We highly recommend State Farm and working with Cindy Morris for your insurance needs. Ron & Bambi Hawk"
We responded:
"Bambi, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - John"
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Arlene Spencer

May 18, 2024

5  out of  5
rating by Arlene Spencer
"Absolutely the Best & Knowledgeable insurance ce person, I've ever done business with! Cindy Morris is always reliable, patient. She will make the time to find the answer and follow up. I like how protected she made me feel."
We responded:
"Arlene, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - John"
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Mindy Smith

May 10, 2024

5  out of  5
rating by Mindy Smith
"I was an Allstate Car and home insurances for 40 years. I worked with Cindy Morris to bundle all of my insurances and save money. Cindy is always available and very responsive. I highly recommend and appreciate the outstanding customer service."
We responded:
"Mindy, I’m happy to hear Cindy took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - John "
Profile photo of Amanda Cicero

Amanda Cicero

April 27, 2024

3  out of  5
rating by Amanda Cicero
"I’m frustrated communication is not the best. Last week I updated a bunch of household information and cancelled a policy, this week I called and apparently nothing had been entered in the system. Then I called back and they took my name & number saying someone would call me back in a few minutes, at 4 pm on a Friday no one ever called so now I have to wait until Monday."
We responded:
"Amanda, I'm very sorry to hear about your recent experience. My team and I prioritize providing excellent customer service, and we want to make this right. Please give me a call at the office to discuss this further. Thank you. - John"
Profile photo of JULIETTE CLARK

JULIETTE CLARK

April 24, 2024

5  out of  5
rating by JULIETTE CLARK
"CINDY MORRIS WAS FANTASTIC WITH MY HOME INSURANCE SHE EVEN HELPED ME WITH OTHER ISSUES"
We responded:
"Juliette, I’m happy to hear Cindy took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - John "
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shelley perkins

March 29, 2024

5  out of  5
rating by shelley perkins
"Cindy Morris is such a great asset to State Farm! She helped me set up my Drive Safe and Save App! Saving me some $! Thanks Cindy for all your hard work , you are the BEST!"
We responded:
"Thank you for the opportunity to serve your insurance needs, Shelley! I always love to hear when my customers are able to save money. I appreciate the 5-star review! - John "
Profile photo of Lisa Morais

Lisa Morais

March 15, 2024

5  out of  5
rating by Lisa Morais
"I have car insurance with State Farm for many years, and I am very happy with the service that the company provides, as well as with the costumer service. Anytime I need to stop by at J. Peters' office in Delray Beach, to speak with one of the associates they are very friendly. Most recently I visited the office to see Juan Rodrigues, a Brazilian guy who took care of my issues quickly and is very knowledgeable on insurance policies."
We responded:
"Lisa, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs. - John"
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wylza camille

March 13, 2024

5  out of  5
rating by wylza camille
"Juan was very nice and very knowledgeable about the service. And I am very satisfied with the quality of service Juan was provided and he was very patient to help me to have a good policy."
We responded:
"Wylza, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - John"
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rodrigo fabiano

March 12, 2024

5  out of  5
rating by rodrigo fabiano
"Atendimento muito bom !!! O Juan me ajudou muito, atendimento em português."
We responded:
"Rodrigo, ¡estoy muy agradecido de tener un equipo tan fantástico detrás de mí cada día! ¡Gracias por recomendar nuestra agencia State Farm! - John"
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Melinda Taylor

February 12, 2024

5  out of  5
rating by Melinda Taylor
"Cindy is awesome to work with. She is great at her job and I can tell she loves what she does!"
We responded:
"Melinda, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - John "
Profile photo of Gary Glover

Gary Glover

February 6, 2024

5  out of  5
rating by Gary Glover
"I received some fantastic service today from Cindy Morris. Cindy understood my needs and provided great options for coverage that was fast and easy to understand. Thank so much!"
We responded:
"Gary, thank you for sharing this awesome feedback about Cindy's service. I appreciate you allowing my team and I to provide you with an exceptional customer service experience! - John "
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Boris V

February 5, 2024

5  out of  5
rating by Boris V
"Emily Oliveras has provided me with prompt and accurate information any time I contact her. Overall, the staff is customer focused and it is very easy to work with them."
We responded:
"Boris, thank you for your kind review! Please know my team and I will always be here to give you the support you need. - John "
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Scott Snyder

January 31, 2024

5  out of  5
rating by Scott Snyder
"Great people to work with backed by a company that has been in business for over 100 years! Ask for Emily - excellent follow up and communication throughout life insurance policy application."
We responded:
"Scott, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! - John "
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Sara Kremer

January 25, 2024

5  out of  5
rating by Sara Kremer
"It has been a pleasure working with this agency. We have 3 cars, 1 house and an umbrella policy with them. Debi Diana has been especially helpful. Every time I call with questions, she has been extremely patient!"
We responded:
"Sara, the questions that you bring to my team and I are an opportunity to further educate our customers, and we’re always more than happy to give clarity in this insurance world. - John "
Profile photo of Yvan Lefebvre

Yvan Lefebvre

January 22, 2024

5  out of  5
rating by Yvan Lefebvre
"I was shopping for condo Insurance which is getting harder to have in Florida. I called Peters Insurance Agency and talked with Laura. I received a high quality service from her. She spent time to really define my needs and proposed coverage accordingly. Don’t miss the opportunity to discuss your Insurance needs with her."
We responded:
"Yvan, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - John "
Profile photo of Lisa HM

Lisa HM

January 19, 2024

5  out of  5
rating by Lisa HM
"David Gans in Delray Beach Florida is the best insurance agent I ever worked with. He explained things so clearly and so pleasantly. He is exceptionally bright and unbelievably capable. So happy to do business with him."
We responded:
"Lisa, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - John "
Profile photo of aderaldo soares

aderaldo soares

January 18, 2024

5  out of  5
rating by aderaldo soares
"Juan e Debi me ajudaram muito. Ajuda em portugues e muito boa."
We responded:
"Aderaldo, ¡Mi equipo y yo siempre estaremos aquí para ti! - John "
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Emily Jaggernauth

January 16, 2024

5  out of  5
rating by Emily Jaggernauth
"Helpful and took the time to problem solve the issue at hand"
We responded:
"Emily, thank you for providing us with such positive feedback! We will always have your best interests in mind! - John"
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Stephanie Watman

January 12, 2024

5  out of  5
rating by Stephanie Watman
"Cindy is amazing. Knowledgeable, personable, energetic, professional!!!"
We responded:
"Stephanie, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - John"
Profile photo of Lloyd Eisenberg

Lloyd Eisenberg

January 10, 2024

5  out of  5
rating by Lloyd Eisenberg
"I recently moved one of my cars from New York to Delray Beach, and for various reasons decided to insure and register that car in Florida (we have apartments in both places). I have had my auto insurance with GEICO for about 20 years. However, for some reason, GEICO said there were various technical difficulties moving the insurance from a "New York policy" to a "Florida policy," and I became so frustrated after multiple calls and literally hours on the phone with GEICO customer service that I decided to give the John Peters ("JP") State Farm Agency a call. After about only fifteen very pleasant minutes on the phone with the JP's Laura Iorillo I had the policy and, as an added totally unexpected bonus, the premium was VERY SIGNIFICANTLY lower for the same coverage GEICO was trying to place. (Perhaps the multiple GEICO agents somehow just were mistaken since they were having so many technical difficulties.) The other nice thing about dealing with JP and Laura over GEICO (and its impersonal 800 number customer service) is working with a local business and person. Based on this experience I highly recommend JP and Laura Iorillo."
We responded:
"Lloyd, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - John"